11 PASTORAL CARE West Lakes Academy is a caring and welcoming school. We have a pastoral system organised on a year basis, which provides support for students in many ways. Students are placed in tutor groups which have a form tutor who will stay with their group throughout their first five years at the academy. Tutors get to know their students well and are able to provide individual advice and encouragement. Each year group is led by a non-teaching head of year. The head of year has responsibility for the behaviour and welfare of their year group. They will work closely with children and their families when problems arise. They can offer advice and support and will monitor your child with regards to their progress, achievement points, and attendance or behaviour concerns. Each head of year is highly trained in safeguarding procedures and works closely with a large number of local and national agencies to ensure effective and timely support. West Lakes Academy recognises the importance of providing an ethos and environment within school that will help children to feel safe, secure and respected; encourage them to talk openly; and enable them to feel confident that they will be listened to. Every child has a form tutor who sees them twice a day. The form tutor is the first port of call for any worries or concerns. They will monitor every child in their tutor group and discuss their progress and achievements. We have a dedicated First Aid Coordinator who is there to help anyone in the academy with any health concerns. Ms Tuck will work with all families of children who have ongoing health needs to create a Healthcare Plan. We have a rigorous Anti Bullying Policy which was led by our students. We believe in providing opportunities for all, and have a positive Equal Opportunities Policy. At the academy everyone is encouraged to achieve their full potential regardless of background or gender. You can see the results of this reflected in the achievements of our students in examinations and awards. YOUR CONTACT WITH THE ACADEMY We believe that good links with parents are vital to help children succeed. We have established a pattern of parents’ evenings and hold a tutor evening at the start of term for parents of Year 7 students. We inform parents of academy events and report regularly on progress and targets. We like to celebrate our students’ positive achievements through our termly reward celebrations and also through regular phone calls home or via our website and social media. Teachers give termly updates to students and parents. This information is based on the targets set for every student based on thorough analysis of key stage 2 data. We ensure targets are challenging and all students are supported in achieving these aspirational targets. We report on whether they are on track to reach these targets using the professional judgement of teachers in key stage 3 and key stage 4. Our website is updated regularly with news, important notices, upcoming events and academy policies and procedures. Parents are encouraged to regularly visit the website and familiarise themselves with the information available.