Instructions for ordering uniform
The only item of uniform that will be available to purchase from the academy will be a tie. This can be purchased from the academy reception at a cost of £7.50.
To order all other uniform and for uniform queries, please visit www.oneidentity.co.uk
Or telephone Identity on 01229 823584 where they will be pleased to help you
When first using their website, you will need to register as a customer. This can be done by clicking on the ‘Sign In’ tab and clicking on ‘Register now’ where you will complete a registration template. Please remember your details as you will need to use them whenever you next log in to the website.
In order to start ordering, click on ‘Senior Shop’ at the top of the page, or under the Categories at the left hand side of the page and click on the West Lakes Academy logo. All our uniform will then be displayed, and it is a case of following through the order as with other internet shopping.
Please note we have 2 new items of uniform; a girls’ fitted style PE polo top and a unisex hoody which may be worn only for P.E. You have the choice to add your child’s surname only to the back of the hoody for an additional £3.00. We are sorry but we cannot permit nicknames or forenames to be used.
The compulsory items that you can only buy from Identity remain the same; a blazer, a tie, and a PE top (this does not include the hoody). Other items which are not compulsory but must be purchased from Identity are the PE hoody, PE skort and knitwear. All other items such as trousers and shirts can be bought from any supplier you choose, as long as they conform to our uniform policy. No other supplier is entitled to use our logo, sell our blazers, ties, knitwear, PE tops, PE hoody or PE skort.
When you have chosen your items and are ready to buy, click on:
- ‘Display basket’
- ‘Check out’ and follow the screens through the ‘Realex Payments’ screen (ensure to tick the general terms and conditions box.)
- if you are ordering a hoody and wish to add your child’s surname on the back please add it in the ‘order and delivery comments’ box.
- click on Buy now, and complete the payment process.
If you have any difficulty, please phone Identity on 01229 823584, or email them at admin@identity.co.uk. Please do not email or phone the academy for ordering queries.
Orders will be dispatched to the academy where they will be distributed on a weekly basis. Please allow 10 days for your order to arrive.
Uniform can be ordered at any time of year, but a full day sales event will also be held at the academy in June each year. Details of the date and arrangements will be available nearer the time.