Policy and Procedures

Our full Child Protection Policy is available here and our Overarching Safeguarding Statement here.

Keeping Children Safe in Education 2023

With regards to the specific safeguarding issues highlighted in Keeping Children Safe in Education, September 2023, the academy’s Designated Safeguarding Lead will ensure that all staff and governors have appropriate training and access to up to date relevant information.

Accessing help and support within the academy

West Lakes Academy recognises the importance of providing an ethos and environment within school that will help children to feel safe, secure and respected; encourage them to talk openly; and enable them to feel confident that they will be listened to.

If you have any concerns or are worried about your child’s or anybody else’s safety or wellbeing you can contact any of the members of staff listed below:

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Are you concerned about a child?

If you are concerned that a child or young person is in an emergency situation you should contact the police urgently on 999.

Cumbria Safeguarding Hub

If you have significant concerns about a child please contact the Cumbria Safeguarding Hub, phone 0333 240 1727.

NB – In the unlikely event that this number is unavailable due to a fault please call 01768 895019. This should only be used in exceptional circumstances and should not be used during office hours (9am to 5pm Monday to Thursday and 9am to 4.30pm Friday).

Outside office hours – The Emergency Duty Team (EDT) operates an out of hours service. The Emergency Duty Team is one social worker covering the whole county. The EDT service is an emergency only response with the social worker available to provide a response where the needs of the child indicate this.

External Organisations

The academy works alongside the below organisations to ensure the safety and well-being of all its students:

Operation Encompass

Operation Encompass directly connects the police with schools to ensure support for children living with domestic abuse in their homes when there has been a police attended incident of Domestic Abuse. Rapid provision of support within the school environment means children are better safeguarded against the short-, medium- and long-term effects of domestic abuse. West Lakes Academy works in partnership with Cumbia Police to support our young people here and put suitable provision in place to support after a report from Operation Encompass.

More information can be found here:

Parents and carers – report any worries or concerns

Please contact us to report anything that you are worried or concerned about and our Designated Safeguarding Lead (Assistant Principal – Miss Stabler) will get back to you.

Additional information

Visitors to West Lakes Academy

All external visitors who wish to meet with students must have a current, Enhanced DBS certificate.

External agencies must provide the academy with the name of the person(s), together with their DBS certificate number and issue date before meeting with students.

No student will be seen alone unless we have verification of documentation.


The Prevent Strategy

Prevent aims to stop people becoming terrorists or supporting terrorism. Prevent is part of the safeguarding work that West Lakes Academy undertakes. All staff have had training in regards to the Prevent duty via EduCare. Students are exposed to this strategy and understanding extremism through their Personal Development (PD) and Religion and World Views lessons.

More information on The Prevent Strategy can be found here:

Reporting Abuse

The Department for Education has commissioned the NSPCC to establish a dedicated independent helpline for people who have experienced abuse in education.

The helpline went live on 1 April 2021, and will provide both children and adults who have experienced sexual abuse in schools with support and advice, including onward action such as contacting the police if they wish to.

The helpline will also provide support to parents and professionals.

Anyone who gets in touch through this dedicated helpline will also be signposted to other relevant support services available, including Childline, which provides ongoing support and counselling to children and young people.

The dedicated and confidential NSPCC helpline – Report Abuse in Education can be reached on 0800 136 663 or by email at

Alongside this, and with all worries and concerns our young people may face, students and parents can always talk to a member of our safeguarding team who will be able to support and signpost students to relevant agencies. We are always here to help.